Warranty Policy

Products sold by MANOJ MOBILE RETAIL STORES PVT LTD may be covered by the manufacturer's warranty applicable to the specific brand and model. The warranty period, coverage and service conditions may vary depending on the product and manufacturer.

• Warranty coverage is subject to the applicable manufacturer's terms.
• The warranty period begins according to the manufacturer's applicable purchase or activation terms.
• Warranty coverage may differ between smartphones, tablets, accessories and other products.
• Any additional or extended warranty will be subject to its specific terms and conditions.

A valid purchase invoice may be required when submitting a warranty claim. Customers should retain their original invoice and other purchase documents for the duration of the applicable warranty period.

• A valid MANOJ MOBILE RETAIL STORES PVT LTD purchase invoice may be required.
• The invoice should contain sufficient product and purchase details.
• The product's IMEI, serial number or other identification details may be verified.
• Warranty service may be subject to successful verification of the purchase.

Warranty service is generally provided through the respective manufacturer's authorized service network. Depending on the brand, product and nature of the issue, the customer may be required to visit or contact an authorized service centre.

• Warranty assessment may be performed by the manufacturer's authorized service centre.
• Repair or replacement decisions may be made according to the manufacturer's warranty terms.
• Service may be provided on a carry-in, pickup, doorstep or other applicable basis depending on the brand.
• MANOJ MOBILE RETAIL STORES PVT LTD may assist customers in understanding the applicable warranty process.

Manufacturer warranty generally applies to manufacturing defects or defects in materials and workmanship that occur during the applicable warranty period and under normal use. Exact coverage depends on the product manufacturer's warranty terms.

• Manufacturing defects may be covered under the applicable warranty.
• Electrical or functional defects may be covered where permitted by the manufacturer.
• Warranty coverage is subject to inspection and verification by the authorized service centre.
• Specific components and accessories may have different warranty periods.

Warranty coverage generally does not apply to damage or defects resulting from misuse, accidents, unauthorized modifications or other conditions excluded by the applicable manufacturer's warranty.

• Physical damage, cracks, dents or broken parts caused after purchase.
• Liquid or moisture damage where excluded by the manufacturer.
• Damage caused by misuse, negligence or improper handling.
• Unauthorized repair, modification, rooting, tampering or alteration.
• Damage caused by incompatible accessories, chargers or other equipment where applicable.
• Normal wear and tear or cosmetic damage that does not affect functionality.
• Damage caused by abnormal voltage, electrical surge, fire, natural events or other external causes where excluded.

Warranty coverage may be affected if the device has been modified outside the manufacturer's approved software or hardware environment. Certain software issues, data loss and problems caused by unauthorized modifications may fall outside warranty coverage.

• Unauthorized software or hardware modifications may affect warranty eligibility.
• Rooting, jailbreaking or similar modifications may void applicable warranty coverage.
• Data loss is generally the customer's responsibility.
• Customers should maintain appropriate backups before submitting a device for service.

Accessories supplied with a product may have warranty periods or coverage conditions different from the main device. Customers should refer to the applicable manufacturer's warranty terms for specific accessory coverage.

• Chargers, cables, batteries and other accessories may have separate warranty terms.
• Warranty periods for accessories may differ from the main product.
• Consumable or wear-related components may have limited or no warranty coverage depending on the manufacturer.

The warranty period is determined by the applicable manufacturer and product. Customers should check their invoice, warranty documentation or the manufacturer's official warranty information for the exact coverage period applicable to their device.

• Warranty duration may vary by brand and model.
• Extended warranty plans, if purchased, are governed by their separate terms.
• The remaining warranty period may continue after a repair according to the manufacturer's applicable policy.