Terms of Service

Welcome to MANOJ MOBILE RETAIL STORES PVT LTD. By accessing, browsing, registering on, or purchasing products through this website, you agree to be bound by these Terms of Service and the policies referenced on this website.

If you do not agree with any part of these Terms, please do not use the website or place an order through it.

MANOJ MOBILE RETAIL STORES PVT LTD provides an online platform for browsing, comparing and purchasing mobile phones, electronics, accessories and related products.

We may update, modify, suspend or discontinue any part of the website, product catalogue or service from time to time without prior notice.

We make reasonable efforts to display product descriptions, specifications, images, colours, prices and availability accurately.

However, product images may vary slightly from the actual product, and specifications, colours, packaging or included accessories may change according to the manufacturer.

Manufacturer specifications and official product documentation shall prevail where applicable.

Product prices and availability displayed on the website may change from time to time.

We reserve the right to correct pricing, product information or availability errors. If an order is affected by a significant error, we may contact you before processing the order or cancel the affected order and provide an appropriate refund where applicable.

Any applicable taxes, delivery charges or other charges will be displayed during the purchase process where applicable.

Placing an order on the website constitutes a request to purchase the selected product. An order is not necessarily accepted until it has been confirmed by MANOJ MOBILE RETAIL STORES PVT LTD.

We may refuse or cancel an order in situations including product unavailability, pricing or listing errors, payment issues, suspected fraudulent activity, incorrect customer information or other legitimate business reasons.

If an order is cancelled after payment has been received, the applicable amount will be refunded according to the payment method and our Refund Policy.

Payments must be completed using the payment methods made available on the website.

Payment processing may be handled through third-party payment gateways. MANOJ MOBILE RETAIL STORES PVT LTD does not store complete card details unless expressly stated in the applicable payment process.

You agree to provide accurate billing and payment information and confirm that you are authorised to use the selected payment method.

Orders will be delivered to the address provided by the customer during checkout.

Delivery timelines are estimates and may be affected by factors such as location, logistics partners, weather, public holidays, product availability or circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate delivery address and reachable contact details.

Returns, cancellations and refunds are governed by our separate Return & Cancellation Policy and Refund Policy.

Customers should review those policies before placing an order. Certain products may have specific return, replacement or cancellation conditions.

Manufacturer warranty coverage, where applicable, is provided according to the terms and conditions of the respective manufacturer.

Warranty claims may require the original invoice or proof of purchase. Warranty service is generally subject to the manufacturer's authorised service process and applicable exclusions.

Physical damage, liquid damage, unauthorised repairs or modifications, misuse and other exclusions may affect warranty eligibility.

If the website allows you to create an account, you are responsible for maintaining the confidentiality of your login credentials and for activity carried out through your account.

You agree to provide accurate and current information and to notify us if you believe your account has been accessed without authorisation.

You agree not to:

• Use the website for unlawful or fraudulent purposes.
• Provide false, misleading or unauthorised information.
• Attempt to interfere with the security or operation of the website.
• Use automated methods to access, scrape or copy website content without permission.
• Attempt to gain unauthorised access to another user's account or restricted areas.

Unless otherwise stated, the website and its content, including branding, logos, text, graphics, images, layout and other materials, are owned by or licensed to MANOJ MOBILE RETAIL STORES PVT LTD and are protected by applicable intellectual property laws.

You may use the website for personal and lawful shopping purposes. Content may not be reproduced, modified, distributed or commercially exploited without appropriate permission.

The website may use third-party services such as payment gateways, logistics providers, analytics services, communication services and other technology providers.

Such third-party services may have their own terms and privacy policies. MANOJ MOBILE RETAIL STORES PVT LTD is not responsible for the independent policies or practices of third-party providers.

MANOJ MOBILE RETAIL STORES PVT LTD will take reasonable steps to provide accurate product information and reliable website services. However, we do not guarantee that the website will always be uninterrupted, error-free or completely secure.

To the extent permitted by applicable law, MANOJ MOBILE RETAIL STORES PVT LTD shall not be responsible for indirect or consequential losses arising from the use of the website, delays caused by third parties, or circumstances beyond our reasonable control.

Nothing in these Terms is intended to exclude or limit any consumer rights or liability that cannot legally be excluded under applicable law.

We will not be responsible for delays or failure to perform obligations caused by events beyond our reasonable control, including natural disasters, government actions, strikes, transportation disruptions, network failures, technical failures or other similar events.

We may update these Terms of Service from time to time to reflect changes in our services, website functionality, business practices or applicable laws.

Updated Terms will be published on this page with the revised effective date. Your continued use of the website after an update constitutes acceptance of the revised Terms to the extent permitted by law.

These Terms shall be governed by and interpreted in accordance with the laws applicable in India.

Any dispute arising in connection with the website, products or services shall be subject to the jurisdiction of the courts having appropriate jurisdiction, subject to applicable consumer protection laws and other legal rights available to customers.