Privacy Policy

1. Information We Collect

When you use MANOJ MOBILE RETAIL STORES PVT LTD services, we may collect information that you provide directly to us, such as your name, mobile number, email address, delivery address and account details.

We may also collect information related to your orders, products, enquiries, delivery requests and interactions with our website.

2. How We Use Your Information

Information collected through our website may be used to:

• Process and manage your orders.
• Provide delivery and order-related services.
• Respond to your enquiries and requests.
• Manage your customer account.
• Provide customer support.
• Improve our website, products and services.
• Communicate important information regarding your orders.

3. Account Information

If you create an account with MANOJ MOBILE RETAIL STORES PVT LTD, we may store the information required to maintain your account and provide account-related services. You are responsible for keeping your account credentials secure and for the activity carried out through your account.

4. Order and Payment Information

When you place an order, we may collect information necessary to process and fulfil the order, including contact and delivery information.

Payment transactions may be processed through third-party payment service providers. MANOJ MOBILE RETAIL STORES PVT LTD does not need to directly store sensitive payment credentials such as your complete card details when payment processing is handled by an authorised payment provider.

5. Cookies and Local Storage

Our website may use cookies, local storage or similar technologies to remember preferences, maintain sessions, improve website functionality and provide a better browsing experience.

6. Third-Party Services

Some website functions may rely on third-party service providers, such as payment processing, delivery or mapping, authentication, analytics, hosting and other technical services.

These services may process information according to their own privacy policies and terms. We encourage users to review the privacy practices of relevant third-party providers where applicable.

7. Data Security

We take reasonable measures to protect information handled through our website against unauthorised access, misuse, alteration or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

8. Data Retention

We retain information for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining transaction records, resolving disputes, complying with applicable requirements and protecting our legitimate business interests.

9. Your Rights and Requests

Depending on applicable law, you may have rights relating to the personal information we hold about you. You may contact MANOJ MOBILE RETAIL STORES PVT LTD regarding questions, corrections or requests concerning your personal information.

10. Children's Privacy

Our website is intended for general customers and is not specifically directed toward children. We do not knowingly request personal information from children where such collection is prohibited by applicable law.

11. Changes to This Privacy Policy

MANOJ MOBILE RETAIL STORES PVT LTD may update this Privacy Policy from time to time to reflect changes in our services, website functionality or applicable requirements. Any updated version will be published on this page.